Services and Benefits Print E-mail
Services and Benefits ChileInside

What makes us so special? What is the difference between us and other agencies, and what exactly do we offer?

If you have made up your mind to book your accommodation with, you will then enjoy different benefits and services. We are well-known for our excellent customer service and for our high flexibility when dealing with requests. Our principle: “Feel good in Chile, in spite of being away from your country”, is a priority for us!
A quick look at our advantages:
  1. Many years of experience in Chile

    We have many years of experience in the Chilean market and we know the tricks as well as the best deals of this amazing country. Therefore, we can give you a competent and professional service. Besides, we can give you advice about everything you need.
  2. A wide variety of services

    The Chilean real estate market is huge. But it is necessary to keep in mind that the different apartment and room offers differ very much in relation to location, facilities and standards. We know what details foreign renters give importance to, and what standards they expect. Our database is easy to scan and it is full of different lodging options to choose from. We review, update and expand our offers all the time.
  3. First rate assistance and advice

    Even in the Internet era with its online reservation system, nothing is more worth while than a nice attention and advice! joins the advantages of an online service provider with those of a travel agency. Our wide knowledge of Chile and Santiago are part of each piece of advice; we pay individual attention to each request and need.
  4. Location

    A remote diagnosis is always difficult, that is why we have our headquarters directly in Chile. We know what it is like to be a foreigner in Chile and we know exactly what we are talking about!
  5. Price transparency

    There are no hidden commissions or lack of transparency. We are 100 % transparent and we publish all commissions as well as the actual rent costs.
  6. Multilingual team

    Our team is international and multilingual. We speak fluent English, Spanish and German. With local partners, we communicate in Spanish and, with our clients in their mother tongue in order to avoid misinterpretations and language problems.
  7. Customer Service

    Customer service is a priority, which is accounted for by all the positive and kind feedback from our clients. We handle online and phone requests within 24 office hours and each client is helped with equal professionalism and kindness.
  8. Our “Feel good” policy

    It is unlikely that the room you booked may not fulfill your expectancies when moving into it. But if this happens, we will assist you in finding what is right for you; we allow you to make one switch without another commission. (Note: It does not apply for apartments.)
  9. Additional services

    We equip our clients with a complimentary map and guide of Santiago (produced by Chile Inside). We also give you important tips about the city and additional insider recommendations. Besides, we are at your disposal at any time during office hours, ready to answer all your questions or assist you in case of problems. We offer you additional services, such us airport pick-up, car rental, Spanish courses and trip planning.
  10. Affiliation with the Chilean-German Chamber of Industry and Commerce

    Through our mother company (Chile Inside Ltda.), we have been partners, for many years, with the Chilean-German Chamber of Industry and Commerce, here in Chile. This partnership guarantees you professionalism, continuity and dependability.
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Andrés de Fuenzalida 17, Oficina 51 / Providencia / Santiago / Chile                Tel: (+56 2) 335 9072 / 334 7009            This e-mail address is being protected from spam bots, you need JavaScript enabled to view it